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Spacio Hotel · Kozhikode, Kerala

Refund & Cancellation

At Spacio Hotel, we understand that plans can change. This policy outlines our cancellation, modification, and refund procedures.

At Spacio Hotel, we understand that plans can change. This policy outlines our cancellation, modification, and refund procedures to ensure transparency and clarity for all our guests.

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Cancellation Policy

We offer flexible cancellation options to accommodate changes in your travel plans:

  • ◆Cancellation is permitted up to 24 hours before the scheduled check-in time without incurring any charges
  • ◆No cancellation is allowed within 24 hours of the check-in time
  • ◆In cases of cancellation within 24 hours, the full booking amount will be charged
  • ◆To initiate the cancellation and refund process, please email us at hotelspacio@gmail.com
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Modification Policy

Need to adjust your booking? We're here to help:

  • ◆Modifications to the booking can be made up to 24 hours before the scheduled check-in time
  • ◆Changes are subject to room availability at the time of modification
  • ◆Any applicable rate differences will apply based on current pricing
  • ◆Contact us to discuss modification options for your reservation
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No-Show Policy

If a guest fails to check in on the scheduled arrival date without prior cancellation, the full booking amount will be charged as a no-show fee. We recommend contacting us in advance if your plans change to avoid these charges.

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Early Departure

In the event of early departure after check-in, the remaining unused nights may be subject to a penalty charge equivalent to one night's stay. Please inform us at the time of check-in if you anticipate an early departure.

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Refund Process

We process refunds promptly and efficiently:

  • ◆Refunds for cancellations made within the allowable time frame will be processed within 10 business days
  • ◆Processing time may vary depending on the payment method and banking processes
  • ◆Refunds will be issued to the original payment method used during booking
  • ◆You will receive a confirmation email once the refund has been initiated
  • ◆For any refund-related inquiries, please contact us at hotelspacio@gmail.com
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Important Notes

Please note the following:

  • ◆All times mentioned refer to the scheduled check-in time on your booking confirmation
  • ◆We recommend reviewing your booking details carefully before confirming
  • ◆Special circumstances may be considered on a case-by-case basis — please contact us to discuss
  • ◆This policy is subject to change; please check for the most current version when making your booking
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Policy Acknowledgement

By completing a booking with Spacio Hotel, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.